Terms and conditions 

1. General Provisions

1.1. These Terms and Conditions (hereinafter "Terms") are issued by Filip Saidl, operating under a trade license, with registered address at Karolíny Světlé 546, 549 31 Hronov, ID No.: 23393912 (hereinafter "Seller"), and regulate, in accordance with § 1751 paragraph 1 of Act No. 89/2012 Coll., Civil Code, the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (hereinafter "Purchase Contract") concluded between the Seller and another natural person (hereinafter "Buyer") via the Seller's online store, operated on the website www.fsperformance.cz (hereinafter "Website"), through the website interface (hereinafter "Online Store Interface").

1.2. These Terms do not apply in cases where the person intending to purchase goods from the Seller is a legal entity or acts in the course of business or independent professional activity.

1.3. Deviating provisions can be agreed upon in the Purchase Contract. Such deviations take precedence over the Terms.

1.4. The Terms are an integral part of the Purchase Contract. The Purchase Contract and Terms are drawn up in Czech. The Purchase Contract may be concluded in Czech.

1.5. The Seller may amend or supplement the Terms. This does not affect rights and obligations arising during the validity of the previous version.

2. User Account

2.1. By registering on the Website, the Buyer can access their user interface and place orders (hereinafter "User Account"). If allowed, the Buyer may also order without registration.

2.2. During registration and ordering, the Buyer must provide accurate information and update it if changes occur. Information provided is considered correct by the Seller.

2.3. Access to the User Account is secured by username and password. The Buyer must keep login information confidential.

2.4. The Buyer is not allowed to share the User Account with third parties.

2.5. The Seller may cancel the User Account, especially if unused for [time period] or if obligations are breached.

2.6. The Buyer acknowledges that the User Account may not be available continuously, particularly due to maintenance of the Seller's or third-party equipment.

3. Conclusion of the Purchase Contract

3.1. Product presentations on the Website are informative, and the Seller is not obliged to conclude a Purchase Contract based on them. § 1732(2) Civil Code does not apply.

3.2. The Website provides information on products, including prices and return costs for goods that cannot be returned via standard postal service. Prices include VAT and related fees.

3.3. The Website provides information on shipping and packaging costs, valid only for deliveries within the Czech Republic.

3.4. To place an order, the Buyer completes the order form in the Online Store Interface, providing information on:

 3.4.1. ordered goods (added to the shopping cart),

 3.4.2. payment method and delivery preferences, and

 3.4.3. shipping costs (together "Order").

3.5. The Buyer may review and correct the order before submitting it by clicking "Complete Order". The Seller considers the order data correct. Upon receipt, the Seller confirms the order by email.

3.6. Depending on the order, the Seller may request additional confirmation from the Buyer.

3.7. The contractual relationship arises upon delivery of the order acceptance by the Seller via email.

3.8. The Buyer agrees to remote communication for concluding the contract, bearing related costs.

4. Price and Payment

4.1. The Buyer may pay for goods and shipping by:

 - cash at the Seller's address,

 - cash on delivery, or

 - bank transfer to account No. 294267367/0300 at ČSOB.

4.2. Shipping costs are part of the total purchase price.

4.3. No advance payment is required unless stated otherwise.

4.4. Payment in cash or on delivery is due upon receipt; for transfers, payment is due within ___ days.

4.5. Payment must include the variable symbol; the obligation is fulfilled when the amount is credited.

4.6. The Seller may request full payment before dispatch, especially if no confirmation is provided.

4.7. Discounts cannot be combined.

4.8. The Seller issues an invoice electronically after payment.

5. Withdrawal from the Contract

5.1. Pursuant to § 1837 Civil Code, withdrawal is not possible for goods customized for the Buyer, perishable goods, goods mixed irreversibly, opened sealed goods for hygiene reasons, or sealed audio/video or software if the original packaging is broken.

5.2. Otherwise, the Buyer may withdraw within 14 days of receipt, or 14 days after receiving the last delivery in case of multiple items. Withdrawal can be sent to the Seller's address or email filipsaidl11@seznam.cz.

5.3. The Buyer must return the goods within 14 days; costs are borne by the Buyer.

5.4. Refunds will be made within 14 days, using the same payment method unless agreed otherwise.

5.5. The Seller may offset claims for damages against the refund.

5.6. The Seller may withdraw until the goods are received, refunding the purchase price immediately.

5.7. Gifts provided with the goods must also be returned if withdrawal occurs.

6. Shipping and Delivery

6.1. Special delivery requests bear risk and extra costs for the Buyer.

6.2. The Buyer must accept delivery at the agreed location.

6.3. Repeat or alternative deliveries due to the Buyer's fault incur costs.

6.4. Inspect packaging upon delivery; report any damage.

6.5. Additional delivery rights may be governed by the Seller's specific shipping conditions.

7. Rights from Defective Performance

7.1. Rights are governed by relevant laws, especially §§ 1914–1925, 2099–2117, 2161–2174 Civil Code and Act No. 634/1992 Coll., Consumer Protection.

7.2. The Seller guarantees that goods are free from defects at delivery and meet described characteristics.

7.3. Exceptions apply for agreed lower-quality items, normal wear, used goods, or inherent characteristics.

7.4. Defects appearing within six months are assumed present at delivery. Consumer goods rights can be exercised within 24 months.

7.5. Claims must be made at the Seller's premises or registered office.

7.6. Additional rights may be regulated by the Seller's complaints procedure.

8. Other Rights and Obligations of the Contracting Parties

8.1. The Buyer acquires ownership of the goods upon full payment of the purchase price.

8.2. The Seller is not bound to the Buyer by any codes of conduct within the meaning of § 1826(1)(e) of the Civil Code.

8.3. Consumer complaints are handled by the Seller via the email address filipsaidl11@seznam.cz. The Seller will inform the Buyer of the resolution via the Buyer's email address.

8.4. For out-of-court settlement of consumer disputes arising from the purchase contract, the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 00020869, website: https://adr.coi.cz/cs, is competent. The online dispute resolution platform available at https://ec.europa.eu/consumers/odr may also be used for resolving disputes between the Seller and the Buyer arising from the purchase contract.

8.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: https://www.evropskyspotrebitel.cz, is the contact point under Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC.

8.6. The Seller is authorized to sell goods based on a trade license. The relevant Trade Licensing Office supervises the trade license within its competence. The Office for Personal Data Protection supervises compliance with personal data protection. The Czech Trade Inspection Authority supervises, within its scope, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.7. The Buyer assumes the risk of changed circumstances within the meaning of § 1765(2) of the Civil Code.

9. Personal Data Protection

9.1. The Seller fulfills its information obligations toward the Buyer under Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in relation to the processing of personal data and on the free movement of such data (General Data Protection Regulation, "GDPR") through a separate document. This relates to the processing of the Buyer's personal data for purposes of fulfilling the purchase contract, negotiating the contract, and fulfilling public-law obligations of the Seller.

10. Sending Commercial Communications and Cookies

10.1. The Buyer agrees to receive information related to the Seller's goods, services, or business at the Buyer's email address and further agrees to receive commercial communications from the Seller at the Buyer's email address. The Seller fulfills its GDPR information obligations for sending commercial communications through a separate document.

10.2. The Buyer agrees to the storage of cookies on their computer. If purchases on the website can be made and the Seller's contractual obligations fulfilled without storing cookies, the Buyer may withdraw consent at any time.

11. Delivery of Communications

11.1. Communications may be delivered to the Buyer's email address.

12. Final Provisions

12.1. If the contractual relationship contains an international element, the parties agree that Czech law applies.

12.2. Choosing the applicable law under Article 12.1 does not deprive the consumer of protection under mandatory provisions of law that would otherwise apply under Article 6(1) of Regulation (EC) No. 593/2008 (Rome I).

12.3. If any provision of the Terms is invalid or ineffective, it shall be replaced by a provision closest in meaning. Invalidity or ineffectiveness of one provision does not affect the validity of the remaining provisions.

12.4. The purchase contract, including the Terms, is archived by the Seller electronically and is not publicly accessible.

12.5. The appendix to the Terms includes a template withdrawal form.

12.6. Seller's contact information: delivery address Karolíny Světlé 546, 549 31 Hronov, email: filipsaidl11@seznam.cz, phone: +420 607 023 793

Dated: Brno, 19 November 2025